SVE O KUPOVINI

POSTUPAK KUPNJE

1. Narudžba i slanje narudžbe

Kupac odabire željeni proizvod i klikne na ikonu poveznice Kupi i doda odabrani proizvod u košarici. Postupak kupnje odabranih proizvoda odvija se u 5 koraka. Klikom na ikonu košarice kupac pristupi obrazcu za naručivanje odabranog proizvoda. U obrascu kupac nastavlja s drugim korakom, odnosno odabiranjem opcije plaćanja, gdje možet birati između plaćanja gotovinom kod isporuke ili kreditnom karticom, treći korak je odabir načina dostave, gdje možete unijeti i drugu adresu dostave, ako se razlikuje od adrese za naplatu, četvrti korak je pregled ugovora gdje kupac vidi ukupni poredak svih odabranih predmeta, cijene, popuste i troškove dostave gdje se kupac još uvijek može odlučiti da ne izvrši kupovinu i posljednji peti korak je potvrde narudžbe, kada kupac pošalje narudžbu. Kod svakog od koraka kupac ima mogućnost da se vrati i korak natrag. Nakon slanja narudžbe, kupac dobiva obavijest /ugovor (ugovor je na slovenskom jeziku) na zaslon i to je prihvaćeno u red čekanja. U ovoj fazi, kupac ima mogućnost otkaza ugovora putem e-maila ili telefona. Pogreške, ispravke ili dopune ugovora mogu biti poslane putem e-maila na adresu ramda@inet.hr ili telefon +385 1 24 05 912, a mi ćemo pratiti sve vaše komentare, pogreške ili ispravke. U slučaju uspješno poslane narudžbe, po slanju na zaslon primite prikaz potvrde a u isto vrijeme dobiti ćete kopiju vaše narudžbe putem e-maila. Ako vidite taj tekst, a u isto vrijeme se ne prikazuje na zaslonu broj narudžbe, to znači da je nastao tehnički kvar ili su pogrešno uneseni podaci. Postupak se može ponoviti, ili nam se obratite za pomoć.

2. Narudžba potvrđena

Nakon dva sata  po prihvaćanju narudžbe u red čekanja, ali ne više od 72 sati, davatelj pregleda narudžbu, i ako je potrebno, iz opravdanih razloga će biti odbijen. Zadržavamo pravo, ako je potrebno, kontaktirati kupca na njegov broj kontaktnog telefona ili kontaktirati putem e-maila.

3. Otprema

Davatelj u predviđenom roku robu pakuje i pošalje.

Ova web stranica koristi kolačiće za bolju izvedbu i korisničko iskustvo. Dali se slažete o upotrijebi kolačića?

Više

Kolačići na našoj stranici

What is Cookie?

A cookie is a small piece of data sent from a website and stored in a user's web browse while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user's previous activity

How do we use cookies?

A visit to a this page could generate the following types of cookie.

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

2. Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

3. Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

4. Targeting and advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit
the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Cookie management

Cookies can be managed via the web browser settings. Please, see you browser help how to manage cookies.

On this site you can always turn cookies on/off on menu item “Cookie Management”.

Website management

This website is managed by:

Ramda d.o.o.